What you’ll be doing:
* Role modelling and coaching for high standards and efficiency across the whole food hall.
* Managing compliance to processes while bringing passion and flair for great shopkeeping and customer service.
* Ensuring every customer receives the food they want, helping us be the first choice for food.
* People management, including performance management, conducting disciplinaries, and ensuring accurate scheduling and pay.
* Assuming overall responsibility for store operations when needed, providing direction and support to colleagues to deliver excellent service.
What makes a great food manager:
* Previous line management experience in a fast-paced, operational environment.
* Excellent customer service skills and ability to coach a team in delivering the same.
* Ability to meet KPIs and performance indicators.
* Experience managing disciplinaries and employee relations issues.
* Leadership skills to operate independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* 10% discount after four weeks, increasing to 15% at Sainsbury’s and Argos.
* Annual bonus scheme based on performance.
* Free food and hot drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer contributions.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support, including emotional and legal advice.
* Colleague networks and development opportunities.
* Cycle to Work scheme.
* Offers on gym memberships, holidays, retail vouchers, and more.
An inclusive place to work and shop:
We are committed to inclusivity, supporting colleagues and welcoming customers. We offer enhanced leave, resources, mentorship, training, and celebrate diversity through initiatives and events. Learn more about our commitment here.
If needed, we will support reasonable adjustments during application and interview stages.
Leading in our stores:
Our management team drives our business with bold leadership, passion for service, and opportunity awareness. They empower teams to excel, ensuring product availability, safety, and seamless operations, making work rewarding and shopping a great experience for customers. This is how we bring our purpose to life, one action at a time.
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