Job summary
Major Oak Medical Practice in Edwinstowe, Nottinghamshire
Immediate start
between 30 hours/week. Working hours between 08.00and 18.30 Monday to Friday (shift pattern)
To commence as soon as possible
We arelooking for a Medical Receptionist to join our busy team.Experience is desirable but not necessary for candidateswith transferable skills.
Thesuccessful candidate will be keen to learn and develop, with strong customerservice, communication and organisation skills. Experience of using SystmOneclinical system is essential.
Salary is £12.21/hour.
For further information on this vacancy please contact MrsJacquie Mikhail, Practice Manager, Tel 01623 822303, e-mail:jacquie.mikhail@nhs.net
Main duties of the job
Duties will include but not be exclusive to:
Registering new patients
Processing Repeat Prescriptions in accordance to Practice Protocols
Process appointment requests for patients by telephone and in person.
Deal with visits requests
Customer Service i.e. meet and greet and attending to phone enquiries
Scanning patients clinical documents/letters
Photocopying and filling medical reports
Processing and distributing incoming (and outgoing) mail
Covering colleagues in event of sickness and shortage
Covering reception during the Extended hours openings in a rota basis
Booking community Phlebotomist
Salary is dependent on experience and skills.
Please refer to the job description and person specification documents for more details.
About us
We are based in Edwinstowe which is a picturesque historicvillage in the heart of Sherwood Forest, the home of Robin Hood! It is famousof the 800 years old Major Oak in the heart of Sherwood Forest. The village hasexcellent route connections with Nottingham, Mansfield, Newark, A1 & M1.
7200 list size with 3 GP Partners, Clinical Pharmacist, NursePrescriber, Practice Nurse, GP Assistant, First contact Physiotherapist, SocialPrescribers, Phlebotomist, Acute Home Visiting Team and supportive admin andreception teams
Training Practice
Part of Sherwood PCN
Working in partnership with proactive Patient ParticipationGroup (PPG)
Services we offer: Minor Surgery, minor injuries, Jointinjections, Family Planning, Nurse Led Chronic Disease Management, WarfarinManagement, DMARDS, Shared Care Treatment, travel clinic, Group Consultationsetc.
CQC rated Good
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriateservice or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice Team and project apositive and friendly image to patients and other visitors, either in person orvia the telephone.
Please see full details in the attached Job description document.
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriateservice or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice Team and project apositive and friendly image to patients and other visitors, either in person orvia the telephone.
Please see full details in the attached Job description document.
Person Specification
Qualifications
Essential
* Good standard of general education
* GCSE Mathematics - grade A to C
* GCSE English - grade A to C
* Word Processing/Information Technology
Desirable
* Customer Service NVQ qualification
Experience
Essential
* Practical experience of working with others
* Experience with answering phones
* Multitasking and organisational skills
* Customer service skills
Desirable
* Experience of using own initiative
* Experience of working within a General Practice office
* environment
* Experience of using SystmOne
* Practical experience of computerised recording systems
Person Specification
Qualifications
Essential
* Good standard of general education
* GCSE Mathematics - grade A to C
* GCSE English - grade A to C
* Word Processing/Information Technology
Desirable
* Customer Service NVQ qualification
Experience
Essential
* Practical experience of working with others
* Experience with answering phones
* Multitasking and organisational skills
* Customer service skills
Desirable
* Experience of using own initiative
* Experience of working within a General Practice office
* environment
* Experience of using SystmOne
* Practical experience of computerised recording systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Major Oak Medical Practice
Address
22 High Street
Edwinstowe
Mansfield
Nottinghamshire
NG21 9QS
Employer's website