An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion which will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get-togethers, travel will be paid for and arranged.Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board).You will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage where you will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements.Key responsibilities:Manage your own portfolio of claims cradle to grave including managing the repair stageLiaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephoneGather evidence to determine liabilityBuild scopes/schedule of works from Photos/VideosAssist in the negotiation and settlement of the claimsDeal with all general perils including, fire, flood, escape of water, storm, impact etc.About you:Experienced in managing your own portfolio of Property Claims (all general perils)Be able to scope works from property damage evidenceThe ability to manage all relevant parties throughout the repair stageExperienced in liaising with policyholders arranging alternative accommodation as and when requiredExceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships The ability to work in a pressured environment whilst staying calm and offering reassurance, showing empathy when dealing with difficult situationsA background working in Insurance Claims, contracting, housing or maintenance environmentBe able to prioritise and manage your own workloadGood IT systems experience including Excel and WordBe comfortable, confident and have the ability to work fully remoteIndustry qualifications would be advantageous such as BDMA, Cert CILA