Overview
Full-time Retail Sales Consultant – Guitar at Andertons Music Co. We are looking to add high-calibre Guitar Sales Consultants to our flagship store who are focused on delivering pre- and post-sale advice to customers. You should have excellent product and brand knowledge of acoustic, electric, bass guitars, and amps, and a strong commitment to delivering a high standard of customer service. Time management and organisational skills are essential.
Responsibilities
* Provide knowledgeable, independent advice to customers about guitars and related gear to help them find the best solution for their needs.
* Explain features and benefits of different brands over the phone and via email.
* Demonstrate knowledge of guitar history/heritage and construction, and articulate differences between brands.
Qualifications and Skills
* Ability to absorb new information quickly and communicate it effectively to customers and colleagues.
* Customer service experience, ideally in retail or in the music equipment sector.
* Strong communication skills for conversation, relationship-building, and written communication with customers and staff at all levels.
* Ability to remain calm and handle challenges; strong organisational skills to manage a busy sales environment.
* Previous retail sales experience (preferred).
* Attention to detail and the ability to work quickly and accurately.
* Computer literacy, especially MS Outlook and Excel.
Additional Information
* Contract Type: Full Time
* Working Hours: 9am – 6pm, Monday to Saturday; 10:45am – 5pm on Sunday. 5-day set working week with one day off on the weekend and one day off in the week.
* Salary: Competitive (subject to experience)
* Job Location: Andertons Store, Guildford, 58-59 Woodbridge Rd, Guildford, Surrey GU1 4RF
How to Apply
To apply for this role please email jobs@andertons.co.uk with 'Full-time Retail Sales Consultant – Guitar' as the subject line. Please include your contact information, CV and cover letter in your email.
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