A global and reputable commercial retail brand in Central London is looking for a Second Line Technical Support Engineer to provide expertise in O365, Exchange, Citrix, and Active Directory. The role demands engagement with various stakeholders and onsite presence in different London offices five days a week. Ideal candidates should possess advanced O365 skills, knowledge of Citrix and Active Directory, and ideally some networking experience. Additional qualifications such as ITIL v4 certification are required, supporting a structured career path and competitive benefits. #J-18808-Ljbffr