Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Account Broker
Location:Manchester / Halifax (On-site)
As a team, our Xenia offices in Manchester & Halifax have been growing exceptionally well and are looking to strengthen their highly experienced team with an Account/Broker and Account Manager to make sure clients get the best outcomes and service possible.
This role is designed to provide Office based support for Account Managers. Day-to-day point of contact for clients in relation to basic policy administration – duties to include support with credit limits, policy documentation, overdue accounts, claims, declarations of turnover, accounting queries, processing of no claims/low claims bonuses,
The day to day:
* Supporting/advising clients with credit limit applications, appeals and monitoring progress of these.
* Advising clients in relation to declarations of turnover and submission of these as appropriate.
* Support for clients in relation to accounting queries – premium payments, policy adjustments etc.
* Support for colleagues in relation to management of renewal negotiations.
* Undertake discussions with underwriters, as appropriate, in relation to all of the above
* Establishing and maintaining client records in hard copy files and Goldmine database.
The rewards:
* Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.
* Strong team environment within a business that are growing year on year and some excellent career prospects.
* Full support for professional qualifications.
About you:
* Ideally have trade credit experience, however full training will be provided.
* Ability to work under pressure as part of a small team
* Good communication skills and customer focused
* Attention to detail and deadlines
* You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
About Us
Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.
We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
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