Join to apply for the Store Manager role at Costa Coffee.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa?
* Access to the Coca-Cola share scheme including matched contributions
* 50% discount on all your favourite food and drinks in Costa owned stores
* A smart pension that is matched up to an amazing 10%
* Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
* Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
* Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
* Creating the perfect setting that customers want to come back to again and again
* Taking ownership with brilliant management of sales, profit, our teams, and recognition
* Training and developing your team to become the best they can be
Who you are
* A strong leader with experience managing and developing successful teams
* A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
* An ambitious character who wants to be part of our growth journey
* A brand ambassador dedicated to maintaining high standards
* Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Location: Livingston, Scotland, United Kingdom
Employment type: Full-time
Seniority: Mid‑Senior level
Job function: Sales and Customer Service
Industry: Retail
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