Job Summary
We at East Suffolk & North Essex NHS Foundation Trust are seeking a highly motivated Materials Management Officer to join our team on a permanent contract, based on-site at Ipswich Hospital. The successful candidate will demonstrate a high standard of professional conduct, alongside strong logistical and organisational skills, to support the efficient management of materials and supplies.
The role requires an individual who is well versed in IT applications, including procurement systems, inventory management tools, and standard office software, enabling accurate reporting, effective stock control, and informed decision-making. As an effective communicator, the post holder will liaise confidently with internal stakeholders, suppliers, and external partners, ensuring clear, timely, and professional communication at all levels. This position involves both mental and physical demands, requiring sustained concentration, problem‑solving, and attention to detail, as well as the ability to undertake practical tasks such as stock handling, movement of goods, and supporting day‑to‑day logistical operations. The ideal candidate will be detail‑oriented, systems‑savvy, and able to balance operational pressures with compliance, safety, and best practice.
Responsibilities
* Responsible for provision of a support services to users of the new Inventory Management Systems (IMS) ensuring stock usage is captured and all orders are processed in a timely manner, following all Trust policies and procedures and Health and Safety requirements.
* The adoption of a flexible approach towards any supplies activities undertaken and a requirement to provide support where it is required on a daily basis including but not limited to
o Delivering stock to multiple locations across the site
o Receipting goods into the IMS
o Supporting ordering by stores persons
o Assisting operating theatres teams in the capture of implants at point of care
* The operation of a range of tasks with a requirement for working in different locations throughout the Trust.
* Responsible for effective communication in person, written format or by e‑mail, and respond to urgent telephone and bleep requests taking appropriate action, to ensure, timely and appropriate communications with all stakeholders including Trust colleagues, NHS Supply Chain, and Suppliers to the Trust and their company representatives.
About Us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
* Date posted: 26 March 2026
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year per annum
* Contract: Permanent
* Working pattern: Full‑time
* Reference number: 432-HR1390-25
* Job location:
o Ipswich Hospital
o Heath Road
o Ipswich
o IP4 5PD
Person Specification
Qualifications (Essential)
* GCSE grade 5/C or equivalent in English and Maths
* NVQ level 3 in administration/secretarial or equivalent experience
Experience (Essential)
* Previous administrative/operational role
* Working collaboratively as part of a team
* Advanced IT Systems including Microsoft Office
* Experience of communicating with a range of people both within and external to the organisation
* Experience of working with P2P systems and relevant e‑replenishment systems
* Awareness of the importance of Health and Safety relating to work and the need for Confidentiality in a hospital setting
Desirable
* NHS experience
* Experience within relevant work area
* Experience of working with members of the public
* Supervision/coordination of other team members
Knowledge and Skills (Essential)
* Confidentiality and Data Protection
* Customer service
* Excellent communication skills (written and verbal) to deal with complex or sensitive information
* Good attention to detail and accuracy
Desirable (Knowledge and Skills)
* NHS Knowledge of relevant work area
* Able to manage unpredictable workload, and interruptions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
East Suffolk and North Essex NHS Foundation Trust
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
https://www.esneft.nhs.uk/
#J-18808-Ljbffr