Job Purpose:
Provide timely and effective administrative support to the EMCOR UK security management team and the wider account. This will also include being the main point of contact for all stakeholders. What you'll do: Provide timely and effective administrative support to the EMCOR UK security management team and the wider account. This will also include being the main point of contact for all stakeholders.
1. Consistently support senior manager in guiding the team to meet KPIs and deliver service requirements.
2. Data Input for Performance Reports and presenting to senior management and the client.
3. Analyse daily performance data to drive KPI delivery minimising the risk of financial penalties.
4. Identify areas for improvement, fostering a team-oriented approach to delivering exceptional service.
5. Manage data tracking systems to ensure security managers complete security related tasks and audits consistently and accurately.
6. Manage a Finance Tracker, which involves processing agency billing, raising Purchase Orders (IFS), creating Work Orders, and drafting quotations for additional services.
7. Maintain detailed and accurate records of security operations for audits and reviews.
8. Maintain ongoing training tracker to maintain a high standard of security personnel.
9. Actively participate in improvement workshops to explore and assess the systems and its features, introduce them to users, and provide training
10. Providing guidance to security personnel to ensure adherence to company policies and procedures.
11. Respond promptly to security events and coordinating with relevant teams and stakeholders.
12. Support the recruitment, training, and scheduling of security personnel.
13. Assist senior management in the development and implementation of security policies, procedures, and protocols.
General:
Answer incoming phone calls in a professional manner and pass on messages. Any other duties as requested by Management within reason To promote the company Visions and goals.
About the role
Who you'll be:
14. Advanced administrative experience in a busy corporate environment.
15. Excellent written and verbal communication skills. Must have an excellent command of the English language.
16. Advanced IT Skills, including word, Excel, PowerPoint and Smartsheets.
17. Highly adaptable approach to a demanding administrative function.
18. Good interpersonal and organisational skills
19. Ability to work on own initiative and as part of a team.
20. SIA DS license desirable but not essential.
21. Knowledge of the corporate security, government, HM forces, police sectors is highly desirable.
EMCOR UK benefits
22. 25 Days holidays + Bank holidays
23. Holiday Buy Scheme - up to 5 days a year
24. Industry leading Maternity & Paternity Policies
25. Refer a Friend scheme – worth £500 per referral
26. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
27. Extensive Learning & Development opportunities, including opportunities for progression.
28. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
29. Bike To Work Scheme
30. Paid volunteering and charity days
31. Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
32. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.