Overview
Join to apply for the Customer Delivery Driver/Picker role at apetito UK. This position is working 24 hours per week, any 3 in 6 days including bank holidays and regular Saturdays. Our drivers are the face of our business and their interaction with our customers is crucial to our success. You will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers’ doors. The role involves working within a coldstore that runs at a chilly -20ºC; protective clothing is provided along with breaks to warm up and have a hot drink when necessary. You will work as part of the wider team, with opportunities to move between teams for flexibility and personal development.
We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals, and we are committed to delivering good old-fashioned service while operating as an ethical and sustainable organisation.
Salary: £12.60 per hour + bonus + company benefits.
Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different frozen meals across the UK, primarily to the elderly, their families and healthcare professionals.
Responsibilities
* Deliver frozen meals to customers in a timely manner
* Pick orders within the coldstore
* Use our app to update customers’ deliveries
* Deliver exceptional customer service at all times
* Undertake pre-shift inspection of your van
* Drive safely, responsibly and within the law
* Clean and refuel your van as needed
* Contact the office with any discrepancies or delays
* Ensure customer confidentiality
* Help the office and picking teams when required
* Report health and safety, stock quality and mechanical issues
* Assist the team if another member is absent or on holiday
* Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
Essential qualifications
* Experience within a customer service-based role
* Full UK manual driving licence
* Basic computer literacy including use of phone apps
* Evidence of work stability
* Basic secondary education
Desirable
* Experience of multi-drop delivery role
* Experience within a care-based role
* Warehouse experience
* Health & Safety awareness
Personal Qualities
* Friendly, approachable and reliable
* Passionate about delivering excellent customer service
* Good attendance and timekeeping
Other requirements
* You must have held a UK manual driving licence for at least 2 years
* All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks
* As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a basic DBS Disclosure
* Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website
Benefits
* Competitive salary - accredited Living Wage employer
* 33 days holiday per year, including bank holidays
* Option to purchase up to 5 additional days holiday per year
* Discretionary annual bonus scheme
* Pension scheme - employer matched contributions up to 4%
* Life assurance scheme worth at least 1x annual salary
* Free turkey or voucher at Christmas
* Apetito perks scheme including salary sacrifice options and retail discounts
As a family-owned business, we are committed to making a real difference and building an inclusive workplace where everyone reaches their full potential.
Job location: Doncaster, England, United Kingdom (and surrounding areas as indicated in postings).
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