Overview
You will be part of a high performing team responsible for managing an operational area to achieve regulatory, customer and performance related targets. You will ensure the sewerage infrastructure is managed to the highest standard whilst working within the agreed budgetary targets.
Responsibilities
* Assist the Network Manager with the safe & efficient operation of the sewerage network, ensuring that operational activities are undertaken in an environmentally responsible and sustainable manner.
* Ensure all investigations are of the highest standard and undertaken in compliance with the relevant management procedures.
* Provide technical support to service providers and Welsh Water operational staff.
* Ensure all activities are carried out in line with Health and Safety policies and procedures.
* Assist the Network Manager with external stakeholders to develop and maintain strong regulatory relationships (e.g., Natural Resources Wales representatives) and participation with community groups when appropriate.
* Assess asset condition utilizing CCTV equipment.
* Perform surface water rebate inspections.
* Assist the Network Manager with effective budget management by promoting repairs once a full investigation has been undertaken.
* Represent the company during incidents with outside agencies such as emergency services, EHO, local government, etc.
* Provision and testing of appropriate functional contingency plans (Emergency Response).
* Maintain effective liaison with Highway Authorities regarding streetworks defects.
Stakeholders & Relationships
* Internal: DCWW Management Team – operations, H&S, HR, planning, finance & communications.
* DCWW Contract Partners – delivery managers where appropriate.
* DCWW Wastewater operational team colleagues.
* External agencies: Environment Agency / Natural Resources Wales.
* Local Authorities & Emergency Planning groups.
* Health & Safety Executive as required.
Knowledge, Skills & Experience
* Full and valid driving licence.
* Enthusiastic about putting our customers first every day.
* Committed and hard working.
* Able to assess risk and adopt a safe working practice to undertake tasks.
* Willingness to participate in a standby rota (1 in 9).
Dŵr Cymru Welsh Water keeps 3 million people healthy each day with safe, reliable water and takes away wastewater to clean, before returning it safely to our beautiful rivers and seas. We aim to deliver high quality essential services that protect the health of customers, colleagues and our environment. Our core values are trust, openness, respect, commitment and honesty.
Working Hours & Rota
* Standby rota: 1 in 9.
* Mon – Thurs 08:00 – 16:00; Fri 08:00 – 15:30.
Benefits
* Company vehicle for business use.
* Competitive salary, 33 days annual leave (pro rata, including public holidays).
* Option to buy additional annual leave up to 5 days per year.
* Enhanced employer pension contributions – up to 11% employer.
* Free Mortgage Brokering Services.
* Enhanced family‑friendly policies.
* Progression opportunities, including funded training, coaching and mentoring programmes.
* Gym and fitness discounts, high street shopping.
* Cycle to work scheme.
* Discount off all Welsh Water visitor attraction centres and gift shops.
* Car leasing scheme and free on‑site parking at all sites.
* Health CashBack scheme and access to an online GP service.
* Employee assistance programme for employees and their immediate family.
* Many more details can be found on our website.
* Applicants must provide satisfactory references, post‑offer medical clearance and a criminal record basic disclosure check.
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