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IT Technician – Exciting Opportunity in the Dairy Manufacturing Sector
Shaftesbury, Dorset | £28,000 - £33,000 (DOE) | Mon–Fri, 8am–5pm | 40 hrs/week
Permanent | On-site | Immediate Start Available
An established and forward-thinking dairy manufacturer in North Dorset is looking for a proactive and hands-on IT Technician to join their expanding Supply Chain team.
This is a brand-new position offering a great mix of technical support, system development, and user engagement in a modern manufacturing environment.
What You'll Be Doing
Provide first-line IT support across the site, resolving hardware/software issues
Set up and maintain IT equipment for new and existing users
Support ongoing ERP system development (Epicor experience a bonus)
Liaise with internal users and external IT support where needed
Conduct system security checks and regular maintenance
Assist with IT user training and documentation
Drive improvements and innovation across IT systems and infrastructure
What We’re Looking For
Microsoft Office & Windows (Desktop & Server) – Intermediate to Advanced
Microsoft SQL Server – Intermediate
1+ year of experience in commercial IT support or development
Strong communication skills and a proactive attitude
Comfortable working across factory and office environments
Experience with Epicor ERP
Basic coding or ability to write technical specifications
Familiarity with network mapping, VLANs, VMware, or virtual servers
What’s in It for You?
Join a respected business with strong values and a family-oriented culture
Be part of a collaborative and friendly team environment
Work in a well-equipped, modern facility
28 days holiday (including bank holidays)
Opportunities to grow and develop your technical skills
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