Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller, which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures, and markets a wide range of branded and private label dairy products made with milk from 1,300 British farmers. Müller is ranked within the top 20 in the Grocer’s Top 100 list of Britain’s biggest brands and is featured on shelves millions of times each year.
Müller UK & Ireland includes:
* Müller Milk & Ingredients: Aims to be Britain’s private label dairy leader, producing branded and private label fresh milk, cream, butter, and ingredients, with a network of dairies and depots servicing customers nationwide.
* Müller Yogurt & Desserts: The UK’s leading yogurt manufacturer, responsible for brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj, and Müller Kefir Smoothie. It produces chilled desserts under license from Mondelez International and supplies the UK private label yogurt market from a dedicated, state-of-the-art facility.
Customer Supply Chain Executive
Location: Field Based UK
Type: Full-Time Permanent
We are recruiting a dedicated and detail-oriented Customer Supply Chain Executive to join our UK team. This role is essential in managing and optimizing our supply chain processes to ensure high service levels and efficiency. The position involves collaboration between Muller Milk and Ingredients (MMI) and M&S on supply chain matters, building strong customer and internal relationships to manage interactions across the entire end-to-end supply chain for MMI dairy products, aligned with Joint Business Plans and Strategic Objectives.
Main Responsibilities
1. Support supply chain collaboration with M&S on related matters.
2. Act as a key link between our customer and internal networks, supporting communication flows.
3. Attend M&S head office and MMI supply sites regularly to support role responsibilities.
4. Coordinate and conduct regular service reviews with the customer and internal units on supply chain performance.
5. Track and report on service KPIs and support product availability improvements.
6. Project manage relevant collaborations and communicate (BCNs) regarding business changes, network changes, or specific events like peak periods and bank holidays.
7. Monitor data to support performance metrics (waste, availability) and identify improvement opportunities.
8. Support initiatives to enhance inbound efficiency across the full MMI supply chain—both MMI and M&S.
9. Assist the supply chain team with internal audits, including on-site support for supply chain planning, actions, and follow-up.
Key Requirements
* Experience in supply chain management.
* Ability to work in a fast-paced environment.
* Proficiency with Microsoft Office, especially Excel.
* Knowledge of SAP / AS400 / COGNOS is desirable but not essential.
* Ability to work under pressure.
* Strong written and verbal communication skills.
* Proactive team player with ownership qualities.
* Understanding of procedures within the discipline.
* Knowledge of warehouse management systems is a plus.
Contact Details
F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
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