Job Title: Customer Service & Debrief Administrator Location: Manton Wood, Sherwood Drive, Worksop, S80 3FY Pay Rate: From £12.78 per hour, paid weekly Hours: 8-hour shifts between 06:00–18:00, any 5 days out of 7 (some weekends) Join Our Team! We’re seeking Customer Service & Debrief Administrators to work with our prestigious client in Worksop. You’ll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish. If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity. What You’ll Be Doing: Communicating proactively and reactively with customers Investigating and resolving customer queries in a timely manner Escalating issues to the Customer Services Manager when needed Liaising with planning and transport teams regarding late/failed deliveries and re-bookings Supporting continuous improvement within the customer services departmentWhat We’re Looking For: Excellent communication and interpersonal skills Previous customer service experience Strong conflict management abilities Experience using Transport Management Systems (ideally Microlis)Benefits: Clean and friendly working environment Long-term work with genuine permanent opportunities Overtime available Work with a large international client Free on-site parking ...