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Service quality specialist (pote)

Tewkesbury
Dick Lovett
Quality specialist
Posted: 12 December
Offer description

About the Role

Our Porsche workshop in Tewkesbury is looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop.

An important part of this role also includes overseeing Warranty admissions and ensuring they meet Porsche regulations, so if you have experience in a busy workshop department and want to take the next step in your career in the automotive industry, this is a great opportunity to progress and develop your skillset.

This role attracts an OTE of £43,000 with a brilliant benefits package. If you are a Vehicle Technician looking for a change, this is a great way to utilise all of your technical experience and develop your skillset.



Job Opportunity

•Technical preparation & set up in line with brand and group standards

•Warranty evidence gathering, administration and submission

•Provide control of quality and of repairs

•Oversee technical repair progression of work through the workshop and ensure agreed customer timescales are adhered to

•Work with the Service, Parts and Workshop Managers to ensure all departments are kept updated of progress at all times

•Live technical guidance for Technicians and customers if necessary




Essential Skills

•3 year's technical experience in a main dealer set up

•Knowledge of warranty procedures and workshop systems would be advantageous

•Full UK Driving Licence

We are looking for someone personable, with fantastic communication skills and the ability to drive a team forward. You should strive for operational excellence, be well organised and be able to demonstrate a strong attention to detail.

Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.




Benefits

* Private Medical Insurance
* Health cash plan – Claim back medical costs
* Rewards platform – Gym & high street discounts
* 25 Days Holiday (plus Bank Holidays)
* Contributory Pension Scheme
* Regular Pay Reviews
* Life Assurance
* Servicing, Parts and Accessories Discounts
* Employee Assistance Programme
* Staff Referral Scheme
* Learning and Development
* Enhanced Family Leave
* Volunteering Opportunities
* Onsite Parking

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