Conference & Events Operations ManagerLocation - Excel LondonSalary up to £38000Role OverviewLevy delivers world-class food, drink, and hospitality experiences at some of the most iconic venues in the UK and Ireland. At Excel London, one of Europe's largest and busiest exhibition and conference centres, we operate at exceptional scale, pace, and complexity.We are seeking an experienced Conference & Events Operations Manager to join our established team of 8 Conference & Events Operations Managers, collectively responsible for the seamless planning and delivery of high-profile conferences, exhibitions, banqueting, and live events. This role is pivotal in ensuring operational excellence, outstanding guest experience, and strong client relationships across a diverse and fast-moving event portfolio.Key ResponsibilitiesEvent Delivery & OperationsLead the end-to-end operational delivery of conferences, exhibitions, and events within Excel LondonAct as the operational lead on assigned events, ensuring all food & beverage services are delivered to Levy's high standardsWork collaboratively within the wider team of 8 Operations Managers to ensure consistency, flexibility, and shared best practice across the venueClient & Stakeholder ManagementBuild strong relationships with clients, organisers, venue partners, and internal stakeholdersRepresent Levy as the primary operational contact for events, managing expectations and delivering solutions in a high-pressure environmentCollaborate closely with Sales, Culinary, Logistics, People & Culture, and Finance teamsTeam LeadershipLead, motivate, and support large, multi-skilled operational teams during event deliveryEnsure effective briefing, deployment, and supervision of teams to meet service, safety, and performance standardsSupport the development and engagement of colleagues, contributing to a positive and inclusive team cultureCommercial & Financial PerformanceDeliver events in line with agreed budgets, margins, and forecastsIdentify opportunities to enhance guest experience while driving efficiency and commercial performanceEnsure accurate cost control, labour planning, and post-event reconciliationHealth, Safety & ComplianceEnsure all events are delivered in full compliance with food safety, health & safety, and licensing regulationsChampion Levy's standards, policies, and procedures at all timesSkills & ExperienceEssentialProven experience in conference, events, or large-scale hospitality operationsExperience managing high-volume, complex events in a fast-paced environmentStrong leadership skills with the ability to manage and inspire large teamsExcellent organisational, communication, and stakeholder management skillsCommercially aware with strong operational problem-solving abilityFlexible approach to working hours, including evenings and weekendsDesirableExperience working within a major venue, convention centre, or large event spaceKnowledge of large-scale catering operations and logisticsIOSH, food safety, or hospitality management qualificationsWhy Join Levy at ExCeL London?Work at one of Europe's most prestigious and dynamic event venuesBe part of a collaborative, experienced team of 8 Conference & Events Operations ManagersDeliver iconic, large-scale events with global reachCareer development opportunities within Levy and Compass GroupA fast-paced, high-energy environment where no two days are the same