Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? …Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security OfficerPay Rate: £15.50 per hourShift Pattern: Days, nights and weekends 0700-1900 and 1900 to 0700 4 on 4 offLocation: Birmingham B3 3AYRole Requirements: SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Employee referral scheme Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer(min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.