Director of Destination Management
Avid Personnel and proud to be recruiting for an experienced Director of Destination Management to join a world renowned Leisure and Tourism company based out of Switzerland.
Responsibilities
* Translate executive vision into actionable plans for Destination Management Team
* Lead cross-regional alignment on destination strategy, standards, and performance metrics
* Support itinerary planning and destination development
* Operational Oversight: Monitor and optimize destination performance across all itineraries; ensure consistency in guest experience, vendor management, and compliance with internal and external guidelines
* Financial & Reporting: Oversee destination-related budgeting, forecasting, and cost control strategies; monitor operational performance across regions, including vendor efficiency, guest satisfaction, and resource utilization; analyze voyage-level financials, refund trends, and revenue contribution to identify opportunities for optimization
* Partner with finance and analytics teams to develop dashboards and reporting tools that support data‑driven decision‑making
Qualifications
* 8+ years in destination management, hospitality, or travel operations
* Proven leadership experience managing multi-regional teams
* Strong analytical and communication skills
* Fluent in English; additional languages a plus
* Eligible to work in Switzerland or hold a valid work permit
Education
* Bachelor's degree in hospitality management or related field from an accredited college or university or the international equivalent preferred
Nice to Have
* Experience in operations with luxury travel
* Ability to navigate cultural nuances and build relationships across geographies
Community & Culture
* Fast-growing and dynamic environment, a modern workspace, flexible working hours
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