Bela Recruitment is hiring a Customer Service Representative (Sales Order Administrator) to work in Dungannon, Northern Ireland. The Company A great local employer and supportive team. You will be processing sales orders from existing key accounts and provide customer service. All business-to-business interactions. No Cold Calling! Training provided & career progression opportunities. Several of the Team Leaders and Managers started in this job. Immediate Interviews & Start Date available Responsibilities Answering calls and emails from business customers to process their orders. Support customers with general enquiries around stock availability, lead times for delivery, and invoice queries. Process sales orders onto the IT system and help customers use the online portal for ordering. Key Account Admin duties create pick notes for warehouse staff, report on key accounts, conduct stock adjustments on systems, and process exchanges. Ensure all customer service agreements are being followed to ensure excellent service. Ensure contract service level agreements are being met & support internal departments meet deadlines. Requirements You need previous, Office based, Customer Service experience, ideally processing sales orders & providing great customer service to clients. Informative, friendly and supportive attitude. Ability to prioritise and manage your daily workload and strong attention to detail. Working knowledge of Word & Excel and willing to learn the in-house IT system. GCSEs (minimum of 4 at grade C or above, including Maths and English) or equivalent qualifications or experience. Good knowledge of Microsoft Office, Word Excel. Rewards Salary between £25,500 - £27,000. Working for a fantastic local employer in stunning offices. Option of 1 day hybrid and option of early finish Fridays. Company events. Health & Wellbeing programs. On the job training, support & development. Pension. Paid Holidays including set closures all Christmas & New Year closed. Onsite Parking. Career progression opportunities. How to Apply Click on Apply button & send your cv to Jason Corr at Bela Recruitment, or you can contact me at. All applications will be strictly confidential and no cvs will be sent to any employer without your permission. Tags Customer Service, Office Administrator, Aftercare, Account Coordinator, Sales Support, Order Processor, Sales Administrator. Administrator. Skills: Customer Service IT Skills Supportive Attitude Benefits: See advert