Location: Hybrid role - flexible across all regions with a link to the nearest office base Salary: London - £28,554 - £33,022 per annum pro rata / National - £26,034 - £30,043 per annum pro rata Hours: 36 per week Contract Type: Fixed Term Contract until 30th September 2026 We're looking for a friendly and proactive Administrator to join our LCDM team. In this role, you'll be the go-to individual for managing a variety of administrative tasks. This includes triaging incoming cases, booking surveyors and operatives when needed, and escalating cases to Resident Liaison Officers when necessary. You'll also help ensure that our no-access cases are handled smoothly while keeping customer records accurate and up to date. Your efforts will be invigorating in helping the Leaks, Condensation, Damp and Mould (LCDM) project run efficiently and in building optimistic relationships with our stakeholders, all while providing extraordinary service to our customers. If you have at least a GCSE Grade C (or equivalent) in English and Maths, along with experience in busy environments, we'd love to hear from you! A solid background in administration is important, as is a good understanding of GDPR and how to handle confidential information. We're looking for someone proficient in Microsoft Office and document control software, with excellent organisational, planning, and time management skills. Clear and confident communication, both written and spoken, is also key to this role. If this sounds like an opportunity you're interested in, please review the full role profile before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. Closing Date: Monday 30th March 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at one of our offices. Candidates will be expected to work from the office at least 1 day per week. This is subject to change depending on the needs of the team and business. The London pay scale will only apply to people who live within the M25. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale as detailed above. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.