Here at Enact we know that everyone is different and as such we are committed to providing a welcoming, flexible and supportive work place. Our team is warm, welcoming and hard-working. We have a positive company culture and unrivalled training to help you grow in your career with us. We are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer.We also have an excellent, transparent progression pathway for those who want to progress their career with us. We have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Locations: Leeds Our newly refurbished, modern offices are in the bustling heart of Leeds, close to local transport links, we have some onsite parking and with plenty of alternative parking nearby. Hull Our modern, refurbished offices are in Hull City Centre, close to local transport links and with plenty of parking nearby. Both locations have great recreational areas with free teas and coffees available. Both are very close to the shops and local cafes/bars in both cities. About Enact: Enact have provided conveyancing services to over 1.2 million customers since we opened our doors in 2000. On average, we help arrange one in every four remortgages, and we are consistently placed as one of the top ten providers of home mover conveyancing in England and Wales (based on Land Registry data). We are a profitable global company and are market-leaders in our sector with an excellent service reputation with our customers. Why work with us? Excellent remuneration package including: competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) We believe that nobody should have to work on their birthday, so well give you it as an extra paid day off! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology Discounted conveyancing services An active charity and social events calendar Our key to sustained long term success is in the diversity of the people we hire and we are committed to ensuring employees are respected, supported and rewarded for their hard work. JOB DESCRIPTION JOB TITLE: Transfer of Equity Advisor REPORTS TO: Team Leader DEPARTMENT: Remortgage Technical Services PURPOSE To Manage a caseload of Remortgage Transfer of Equity cases. To deal with any Technical or Legal issues on cases connected to or arising from a Transfer of Equity. To also provide assistance and support to the Technical and Legal teams in respect of other issues and referrals deemed suitable for the role in addition to the above when required. KEY RESPONSIBILITIES; This does not set out every responsibility but provides an overview of the main areas of responsibility. Check titles for Transfer purposes Draft TR1s and associated paperwork Input Transfer post such as TR1s and Questionnaires Correctly interpret court consent orders, separation agreements and solicitor correspondence Calculate Stamp Duty Land Tax (SDLT) & Land Transaction Tax (LTT) Submit manual SDLT & LTT returns Pro-actively manage caseload from instruction to sign off to ensure files are being reviewed/ actioned appropriately and ensuring individual and team targets are achieved Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and in a highly professional level Act upon the Team Leaders guidance in a prompt, meticulous manner, ensuring advice and assistance are sought. Additional coaching and training will be provided predominantly on a day to day basis with close support from the Team Leader as and when required Deal with restrictions, lease requirements and any other technical or legal issues directly arising from the Transfer of Equity Offer advice and support on any other technical referrals that are deemed suitable for the role Demonstrate accuracy throughout, ensuring there are no post-completion issues in respect of registration, or financial issues arising out of cases dealt with or any queries that are referred Identify and provide feedback to the training department on any errors that have occurred on cases subsequently referred to ensure service remains first class and to minimise ongoing risk to the business Where possible identify potential process improvements Personal Qualities A minimum of 6 months Remortgage casework experience. Preference will be given to candidates who are Title Check trained in Freehold and Leasehold Experience of integrated case management systems Good customer service skills Good communication skills; both written and verbal with the ability to provide constructive feedback Good investigatory skills with the ability to quickly assimilate facts on relatively complex files, identify patterns and form connections Good organisational skills. Makes good use of time and prioritises accordingly Ability to meet tight deadlines, targets and work under pressure Ability to work as member of team and on own initiative Good attention to detail Good data input skills