Shropshire Towns and Rural (STAR) Housing is an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services.
Location:
Shrewsbury, SY2 6FG
Contract:
Fixed-term, 12 months
Hours:
37 hours per week, Thursday to Monday
Closing Date:
05/05/2025
Interview Date:
22/05/2025
About Us:
Shropshire Towns & Rural Housing, an Arms-Length Organisation managing around 4,100 homes, is seeking a dynamic Sales and Aftercare Executive to join our Cornovii Development Sales and Aftercare Team. Our vision is to create quality homes and vibrant communities by listening to our residents.
Role Overview:
As a Sales and Aftercare Executive, you will support the Sales and Aftercare Manager in delivering our sales, private rented, shared ownership, and aftercare programs. Your key responsibilities will include managing sales enquiries, property valuations, marketing, on-site snagging, and defect management. You will ensure first-class customer service and help achieve sales targets.
Key Responsibilities:
* Convert enquiries to viewings and manage the defects process post-sales.
* Manage sales activities including lead management, customer appointments, reservations, and completions.
* Guide potential purchasers around show homes and sites.
* Ensure all customer details are logged and managed through the Clixifix defects reporting system.
* Coordinate handover and defects inspections, ensuring timely resolution.
Requirements:
* Experience in sales and aftercare, preferably in housing.
* Ability to manage multiple tasks and work collaboratively with internal and external stakeholders.
* Flexibility to work weekends and occasional evenings.
* 28 days annual leave, rising to 33 days after 5 years.
* Eligibility to join the Local Government Pension Scheme.
* Travel reimbursement at 45 pence per mile.
To apply and for the full details of this role, please visit: here.
Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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