We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and developing a team culture centered on customer satisfaction. You will lead the store team in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package & About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer a range of benefits to support your well-being:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (Education Tools, Salary Advance)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to development content
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click apply now. We reserve the right to close this vacancy early once sufficient applications are received. Apply early to avoid disappointment.
Location: 14 Green End, Bredwood Arcade, Whitchurch, United Kingdom
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