Overview
EPW1
JOB TITLE: Sales Manager
SITE LOCATION: Northeast and Scotland
REPORTS TO: Sales Director
Job Purpose
Key Result Areas
Ensuring you achieve customer account target each qtr. Prepare, manage and implement a personal sales strategy in line with the company’s annual sales objective, for the development of the customer and product base.
Assume responsibility for your customers, resolving day to day problems.
Key Accountabilities
* Identify, prospect and meet potential new clients leveraging existing and new contacts at the appropriate levels and turn this into increased business.
* To increase sales turnover to National and Regional housebuilders, as well as via our GRP Aspects brand to Builders Merchants and Distributors, across a range of products.
* Identify trends and ideas by researching industry and related events, publications and announcements.
* Plan sales approaches and pitches, understanding client needs, concerns and objectives. Present to and consult with the management team on business trends with a view to developing profitable new business.
* Participate in pricing solutions and services for clients which reflect established margin expectations.
* Attend industry functions, events and conferences and provide feedback and information on market trends.
* Act on new business leads promptly and provide a weekly progress report on development, provide a monthly management report using the template provide by the Divisional Sales Manager.
* Provide sales forecasts and regular update opportunities.
* Provide a weekly plan of activity.
* Prepare a monthly report on activity and sales performance
* Liaise effectively and build strong relationships with customer services, marketing, commercial, group businesses, transport and all line management to ensure effective and positive team work is achieved.
* Always maintain a clean and professional image, protecting the company’s property, interest and viewpoints.
* Criteria/results by which success can be measured:
* Sales performance overall new and existing
* Gross margin
* Customer retention
* Customer satisfaction
* Effective reporting and information sharing.
* Team participation and integration.
Key Experiences
* Experience within a Senior Sales, Sales Manager and or Business Development Manager position is essential
* Experience in the Trade and retail sector
* Must be results driven and can demonstrate success
* Delivers and exceeds targets
* Can build and develop effective relationships
* A good Industry insight and knowledge of market trends and future development
Desirables Skills and Qualifications Required
* Highly motivated self-starter
* Process driven
Personal Attributes
* Leadership – strong, consistent, clear, inspire others, integrity, ability to drive through change
* Empowering Others – Delegation of trust, correct controls, feedback, communicate accountability and responsibility
* Action orientated – Able to deal with problems in appropriate time frames
* Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
* Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
* Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges
* High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
* Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
* People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders
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