Account Manager – Hubexo
Location: Newcastle (Flexible Working – 3 days in office)
Type: Full-time, Permanent
Directly work with clients to grow their engagement in Hubexo’s NBS portfolio.
About Hubexo
We provide cutting‑edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification, helping the world build better by delivering unrivalled insights and technology.
About the Role
We don’t hire account managers to keep things ticking over – we hire them to make a measurable difference. As an Account Manager for our Specifier portfolio, you’ll own your customers’ success, retention, and growth.
Responsibilities
* Achieve and exceed renewal and upsell targets.
* Build loyalty and trust by delivering an exceptional customer experience.
* Become an expert in Hubexo’s NBS portfolio and use it to solve real problems.
* Secure appointments, run high‑impact demos, and hold quarterly account reviews that inspire action.
* Track industry trends and turn them into growth opportunities before competitors do.
* Act as the voice of customers internally to influence change.
* Partner with Sales, Marketing, Product, and Operations to deliver outcomes.
* Represent Hubexo at events, networking opportunities, and client meetings with confidence.
Qualifications
* Proven account management track record with retention and upsell wins backed by numbers.
* Commercially minded, customer‑obsessed, and relentless in pursuit of results.
* Skilled at uncovering needs and translating them into business value.
* Confident negotiator and influencer with gravitas at all levels.
* Exceptional presentation skills – owns the room, both virtual and in person.
* Organised and resilient, delivering under pressure without dropping the ball.
* Proficient in CRM systems and Microsoft Office.
* Experience in construction or subscription business (desirable).
* Full UK driving licence (desirable).
Reality and Reward
You’ll juggle multiple priorities, face demanding customers, and need to pivot quickly when things change. The pace will be fast, the targets will stretch you, and we’ll expect accuracy and consistency at all times. In return, you’ll see the impact of your work, grow faster than you thought possible, and build a reputation as someone who delivers in the moments that matter.
Why Hubexo
We’re not here to coast—we’re here to challenge, grow, and build better. For our people and our customers. That means we’ll expect a lot from you: ownership, precision, and a drive to lead by example. In return, you’ll get the space to dream big, take smart risks, and be seen, heard, and valued.
If you're ready to be part of a global team that is helping to shape the future of construction and build a better world, join us!
Signed: Hubexo hiring team
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