Conference & banqueting manager

ROLE: Cluster Meetings & Events Operations Manager

LOCATION: Birmingham Area
SALARY: £35,000 37,000 per year

Are you an experienced Meetings & Events professional who thrives in a busy hotel environment? We're looking for a hands-on Cluster Meetings & Events Operations Manager to lead the successful delivery of events across two busy 4-star hotel properties.

This is a highly visible role, responsible for ensuring seamless operational delivery across a diverse events portfolio, including conferences, meetings, weddings, gala dinners, private functions and seasonal events. Working across both hotels, you'll lead, inspire and develop your teams while maintaining exceptional guest experiences and operational standards.

The Role

• Oversee the day-to-day Meetings & Events operation across two hotel properties with the support of experienced Supervisors, shift leaders and the Cluster F&B Manager.
• Lead the successful delivery of conferences, meetings, weddings, banquets and large-scale seasonal events.
• Drive consistency, service standards and operational excellence across both sites.
• Manage and develop a team of full-time and casual team members, creating a positive and engaged culture.
• Work closely with the Sales, Events and Hotel Operations teams to ensure flawless event execution.
• Plan staffing levels and rotas effectively to meet...