We are looking for Retail Volunteers to assist us in our Hoddesdon Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you!
Schedule
* AM: 9am - 1pm
* PM: 1pm - 5pm
* Monday: PM
* Wednesday: PM
* Thursday: AM
* Friday: PM
We ask you to commit to at least one regular half‑day weekly session. Alternative time slots can be arranged in agreement with the Shop Manager.
What you’ll be doing
* Providing the highest standard of service to customers
* Keeping the shop fully stocked and ensuring items are displayed to show them at their best
* Operating tills and taking payments
* Ensuring both stock and cash security procedures are always followed
* Contributing to keeping the shop and premises clean and tidy
* Providing support and guidance to new volunteers to help them settle into their roles
* Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
* Raising awareness of Gift Aid to our customers
* Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities
* Enjoy working in a team environment
* Enjoy working with the public
* Good organisational skills
* Demonstrate keen to develop good customer care skills
* Security conscious
* Confident in handling cash
* Demonstrate keen to develop display & merchandising skills
Benefits to you
* Meet new people and learn new skills
* Work with a friendly team and be part of the Isabel family
* Support your local community
* Contribute to the provision of care to our patients
* Comprehensive induction and training
* Support with your career goals and personal development
* Opportunities to learn from long‑term volunteers and staff
Am I eligible to volunteer?
* At least 18 years old
* Live within an easy commute to the area
* Interested in volunteering for at least 6 months for at least 3 hours per week
Expectations
* Maintain confidentiality in accordance with Isabel Hospice guidelines.
* Have a professional and courteous manner in accordance with Isabel Hospice policies.
* Demonstrate Isabel Hospice values
* Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one‑month trial period for both parties.
Please note this is an unpaid volunteer opportunity.
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