Office Administrator Genesis Lifts are looking for a professional, skilled, highly-organised and motivated Office Administrator to join our existing team with immediate e ffect. Working as part of a small office admin team, we're looking for someone who likes a challenge, enjoys a fast-paced work environment where each day is different and most importantly someone who can take ownership of the issues presented to them and see things through to completion every time Fast-approaching our 25th year of business we're continuing to advance as a business and further opportunities will arise for capable and dedicated team members, so why not grow your career with us? Location: Norwich, Norfolk Salary: £24,000 per annum Contract: Permanent, Full Time Hours: Monday - Friday 0800 - 1700 About Us: Genesis Lifts create professional lift engineering solutions ranging from routine maintenance, emergency attendances/breakdowns, repair works and everything in-between. Location: Our offices are set within almost 20 acres of mature, landscaped parkland and offers our team a peaceful and attractive working environment on the outskirts of Norwich city centre with free on-site parking provided for all staff. Key Responsibilities: Compiling digital document packs using various sources (internal CRM/job system, Excel spreadsheets, completion reports from suppliers etc.) in Adobe Acrobat/Document Cloud Liaising closely with accounts department to deliver required information in a concise and timely manner Liaising with suppliers regarding completed works Updating jobs on our CRM/Field Service Management software system Liaising with customers to arrange job attendances Scheduling jobs and administering scheduling system accordingly Co-ordinating engineers throughout the working day General data entry and manipulation Supporting the wider team where required Skills and Key Qualities Required: Previous administration experience Excellent working knowledge of Microsoft 365 products (Outlook, Word, Excel, Teams, Planner etc.) Working knowledge of Adobe Document Cloud/Acrobat Able to take ownership of issues and see them through to completion Good personal organisational, planning and scheduling skills Keen attention to detail Able to communicate with customers, suppliers and field staff with a clear and concise approach Able to complete tasks in a timely manner and meet deadlines where needed Professional and polite telephone and email etiquette Previous experience using MacOS preferred If you think you're up to the challenge, reach out and send us your details. We'll then review your CV and if we think you could be the person we need we'll set up an interview so we can get to know each other a little better