PS Personnel are pleased to be working on behalf of our clients, who are currently seeking an Account Manager to join their team based in Great Yarmouth on a full-time, permanent basis. Main Responsibilities: * Key point of contact for all valued customers. * Develop and nurture strong relationships. * Ensuring customer satisfaction and long-term loyalty. * Trusted advisor to understand unique client needs. Person Specification: * Excellent verbal and written communication skills. * Strong interpersonal skills and the ability to build rapport and trust with customers. * Confident and friendly phone manner. * Experience with basic IT including Microsoft Office. * Strong organisational and time management skills in order to prioritise workload. * Positive work ethic and a self-motivated, proactive approach to helping customers. * A desire to continuously learn and grow, taking advantage of opportunities to enhance customer-facing skills and knowledge. * Previous experience is desirable but not essential for the right candidate with the right attitude. Working Hours: * Monday-Thursday 08:30 to 17:30 and Friday 08:30 to 16:30