Overview
We are seeking a highly technical and experienced Senior Product Manager (SPM) to lead the PIM product area within the Master Data vertical at Holland & Barrett. This is a permanent full-time position with a hybrid work model (two days a week in London Hub or Nuneaton office). The role involves owning the PIM strategy and delivery, influencing cross-functional teams, and ensuring our product data is fit for future growth.
Responsibilities
* Own the end-to-end lifecycle of the PIM product area - from discovery to delivery to optimisation.
* Develop and maintain a compelling vision, strategy, roadmap, and backlog for PIM, aligned with wider Master Data and business goals.
* Lead discovery work using recognised frameworks (e.g., Double Diamond, Lean Discovery), ensuring data-driven decisions and first-class product documentation.
* Define and track OKRs and KPIs, ensuring initiatives deliver measurable value across compliance, efficiency, and customer experience.
* Champion data governance and quality standards, embedding compliance into all PIM solutions.
* Collaborate with engineering, data, supply chain, commercial, and digital teams to deliver scalable and integrated solutions.
* Support the Product Lead - Master Data, representing the vertical in leadership and cross-functional forums and contributing to the wider Master Data strategy.
* Build strong working relationships with business stakeholders, maintaining transparency, alignment and a culture of trust and collaboration.
* Mentor and coach junior Product Managers, sharing product craft expertise and best practices.
Qualifications
* Proven experience as a Product Manager or Senior Product Manager in Master Data Management, FMCG, Supply Chain, or Retail.
* Expertise in Product Information Management (PIM), Master Data Management (MDM), Product Lifecycle Management (PLM) or equivalent product data systems.
* Strong knowledge of data governance, taxonomy, and data quality principles.
* Experience integrating PIM/MDM solutions with ERP, eCommerce, and digital platforms.
* Awareness of emerging AI trends and ability to apply them pragmatically to enhance product data capabilities and customer value.
* Excellent communication and stakeholder management skills, with the ability to influence at senior levels.
* Strong commercial awareness and ability to challenge assumptions to focus on solving the right problems.
* Proficiency with agile development methodologies and tools (e.g., Jira, Miro, Confluence).
* Experience in both B2B and B2C environments is desirable.
Benefits
* Company pension contributions
* Technology Incentive Scheme with bonuses from 10% for Technology roles
* 25 holiday days + flexible bank holidays, with the option to purchase additional holiday days
* Private Medical Insurance (after 12 months)
* Learning and Development opportunities
* Career progression
* Refer and Earn Scheme
* Epic Extras benefits with access to exclusive offers
* 25% colleague discount on products from day one
* Free 24/7 Confidential Advice & Colleague Welfare
* Mental Health First Aiders and on-site gyms at Nuneaton Hub or Burton Fulfilment Centre
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