UKRI Salary: £29,923 per annum Band: UKRI Band C Contract Type: Fixed Term (12 Months) Hours: Full-time/Part Time (minimum 0.8 FTE) Location: Polaris House, Swindon, Wiltshire - Hybrid working available Closing Date: 1st October 2025 If Fixed Term: Employees applying for any opportunity which may mean being away from your substantive role for a temporary period of time, please refer to the Recruitment Policy for further information in the first instance. If you are made an offer, please ensure you liaise with your Line Manager and the designated HR Team as soon as possible in order that implications of any move are clear and understood, prior to a move taking place. About the role The HR Operations teams provide high quality advice and support to people managers and employees on day-to-day HR queries, key HR processes, UKRI policies and employee relations cases as they arise. Working closely with the HR Advisors, and with interaction from the Centres of Expertise and UK SBS, you will be the first point of contact for many employees and managers. The role is busy and varied with key activities required so organisational skills are essential. This role is ideal for someone starting or returning to a HR role, with development and training opportunities available. Your responsibilities: Provide advice to employees and managers' on UKRI policy and processes Review and action staff change forms and provide advice on associated policy and completion of forms where appropriate. Act as gatekeeper for the HR in-box, ensuring queries are dealt with in a timely manner, managing day-to-day queries and escalating to the appropriate person/team if appropriate Champion the use of HR self-service options to aid line managers and employees on generic HR policy and process queries Handle and manage confidential data where required, Deliver inductions for new starters and assist with any onboarding issues including issuing of day one email / checklist to new starter and line manager. Support the occupational health referral process including contact with employees, line managers and medical practitioners. Support casework which includes providing routine advice, and guidance and taking notes at meetings as and when required. Support HR initiatives and internal projects, as appropriate Look for opportunities to continuously improve in-house HR related processes, also in conjunction with UK SBS Support activities such as Instant Award and In Year/ End Year Award schemes and Training Workshops. Personal Specification These criteria will form your CV shortlisting and also your interview criteria for the next stages of the recruitment process. You will be required to score and appoint on the basis of these criteria. Please consider Qualifications, Knowledge, Skills, and Experience. The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Essential Experience in an administrative and customer focused role (S/I) Competent in the use of IT (Outlook, Word, Excel). (S) Good written and oral communication skills evidenced by both a good cover letter and CV. Ability to construct grammatical and clear e-mails, meeting notes and draft simple reports (S) Good attention to detail - able to produce clear accurate work (S/I) Proven track record of working within a busy team and in challenging situations (I) Proactive and customer focused with a 'can do' attitude. The role requires a high level of customer care and good interpersonal skills (I) Able to work flexibly within the team - willing to pitch in and support others at critical times (I) Excellent organisational skills. The role requires you to prioritise workloads and meet deadlines as required. Well-motivated and capable at times of working under pressure. Ability to handle sensitive and confidential information appropriately (I) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below: An outstanding defined benefit pension scheme. 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) OR https://stfccareers.co.uk/rewards-and-benefits/ UKRI is an Equal Opportunity & Disability Confident Employer. Please apply online, if you experience any issue applying, please contact Recruitment@ukri.org Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit https://www.gov.uk/skilled-worker-visa/how-much-it-costs or contact Recruitment@ukri.org. UKRI - UK Research and Innovation UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world's most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation. More information can be found at www.ukri.org. Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI. How we support EDI in the workforce At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit 'How we support EDI in the workforce'. Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all applicants with a disability who opt into the disability confident scheme and meet the minimum criteria for the role. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How to apply Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us. The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.