1. Ipswich Borough Council, Ipswich IP1 2DE
2. £36,648 - £38,223 per annum
3. 37 hours per week
4. Permanent
5. Reference: 0583
We have an exciting opportunity within the busy Shared Revenues Partnership for a Revenues and Inspection Team Leader.
You will be responsible for the day-to-day leadership and management of a team within the Revenues and Inspection area of the Shared Revenues Partnership, reporting directly to the Revenues Manager. You will ensure the day-to-day activities necessary for the efficient and effective collection of Council Tax, Non-Domestic Rates and Housing Benefit Overpayments are administered efficiently and accurately and to agreed service standards and policies and procedures for three Local Authorities: Babergh District Council, Ipswich Borough Council and Mid Suffolk District Council.
You should have:
6. 2 A-levels, an ONC/OND or an NVQ level 4 and/or 3 years qualitative experience
7. previous experience in a billing/collection or recovery environment
8. in-depth knowledge of Revenues legislation and the ability to interpret Revenues legislation to deal with complex and contentious issues
9. ability to lead, motivate and develop staff in a performance focused culture
10. demonstrate effective presentation and communication skills
11. ability to manage to tight deadlines
12. ability to negotiate and mediate effectively.
This is a hybrid working role (a minimum of 1 day per week working in the office).
As well as a competitive salary, the Council offers Local Government Pension Scheme (LGPS) membership, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, learning and development opportunities, flexible working opportunities, wellbeing support, lifestyle benefits and the opportunity to work with great colleagues.