This immediately-available temporary Customer Service Administrator role is ideal for someone with excellent administrative and communication skills, with a proactive approach to problem-solving. Based in Falmouth, the position focuses on providing support to customers in the industrial and manufacturing sector. Client Details This opportunity is with a large award-winning organisation operating within the industrial and manufacturing industry. The company is known for its commitment to delivering quality services and maintaining strong client relationships. Description Respond to customer enquiries via phone and email in a timely manner. Provide accurate information about products and services. Process orders and ensure accurate data entry into the system. Collaborate with internal teams to resolve customer issues effectively. Monitor and follow up on customer requests to ensure satisfaction. Maintain records of customer interactions and transactions. Support the wider customer service team during busy periods. Adhere to company policies and procedures at all times.Profile A successful Immediately-Available Customer Service Administrator should have: Previous experience in a customer service role, preferably within the industrial or manufacturing industry. Strong communication and interpersonal skills. Proficiency with common office software and data entry systems. A detail-oriented mindset with a focus on accuracy. A p...