Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Savings Team. Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Savings Representative to join us.
As a Savings Team Representative at the Society, you'll quickly become one of the experts our members need. You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life.
Working from our Principal Office, your day to day will be a bit like this:
Providing a brilliant customer experience by developing relationships with our members
* Ensure customers receive excellent service (regardless of channel), address enquiries, resolve issues and maintain a high level of customer satisfaction
* Working proactively and collaboratively with other colleagues across the Society, you'll be responsible for delivering great customer outcomes.
* Utilising our financial products, you will be supporting our members through key life events through our remote channels.
About you
To be one of our next Savings Teams Representative, we need you to be:
1. Passionate about providing strong customer solutions -you'll be part of the team who does this most!
2. Excited t...