Overview
Assistant Store Manager, Fort William, Scotland, United Kingdom. As the Assistant Store Manager of our iconic store, you will help manage the store’s profit and loss through effective team leadership, commercial focus on sales figures, and a strong emphasis on delivering excellent customer service.
Responsibilities
* Be accountable for overall store performance across customer service, people, product, and daily operations.
* Ensure compliance with company policies and operational guidelines; carry out people processes (e.g., disciplinary actions, investigations) under guidance from HR.
* Provide innovative and practical solutions to daily store challenges.
* Monitor and respond to sales figures to maintain profitability and drive KPI performance.
Qualifications
* Retail experience, preferably at supervisor/management level.
* Knowledge of the outdoor sports market is advantageous.
* Experience in merchandising within a retail environment.
* Experience in team management and in training and developing others.
* Experience in dealing with the public, cash handling/banking, and stock room management.
* Sound product knowledge and health & safety knowledge.
* Active participation in outdoor activities.
What to Expect
* Typical daily activities include keeping the store accountable for performance and following company policies, with guidance from HR where needed.
* Provide solutions and evaluate performance using key performance indicators to identify improvement areas.
Working for Nevisport
* 30 days holiday (increasing to 32 with 2 years’ service) to support work-life balance and outdoor activities.
* Corporate discounts for you, your friends and family.
* Full access to the Employee Assistance Programme and more.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Customer Service and Management
* Industry: Retail
Salary and Application
Salary information will be determined by experience and fit and decided at offer. If you have questions, please get in touch.
Contact
Any questions about the role, please contact jobs@nevisport.com
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