Overview
We are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional technical support and service to our clients on-site. Your expertise will ensure the optimal performance of our equipment and systems, while also fostering strong relationships with customers. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work independently in various environments.
Duties
* Conduct on-site installations, maintenance, and repairs of equipment and systems.
* Troubleshoot technical issues and provide effective solutions in a timely manner.
* Perform routine inspections and preventative maintenance to ensure equipment reliability.
* Collaborate with clients to understand their needs and provide tailored solutions.
* Maintain accurate records of service activities, including reports on repairs and maintenance performed.
* Provide training and support to clients on the proper use of equipment.
* Stay updated on industry trends, technologies, and best practices to enhance service delivery.
Experience
* A degree or equivalent qualification in engineering or a related field is preferred.
* Proven experience as a Field Service Engineer or similar role within a technical environment.
* Strong understanding of mechanical, electrical, and electronic systems.
* Excellent diagnostic skills with the ability to troubleshoot complex issues effectively.
* Strong communication skills with the ability to interact professionally with clients.
* A valid driver's licence is essential for travel to various client sites.
* Experience with customer service is highly desirable. If you are passionate about technology and enjoy working in a hands-on role that offers variety and challenges, we encourage you to apply for this exciting opportunity as a Field Service Engineer.
Job Type: Full-time
Pay: From £30,000.00 per year
Work Location: In person