Payroll Assistant
Location: Norwich (Hybrid Working)
Hours: Part-time, 25 hours per week, Monday to Friday
Salary: up to £27,000 (FTE)
About the Role
We are seeking a detail-oriented and client-focused Payroll Associate to join a growing Payroll Services team supporting a wide portfolio of businesses through outsourced payroll solutions.
This is an excellent opportunity for an experienced payroll professional who enjoys working in a collaborative environment and managing end-to-end payroll processes across multiple clients. The successful candidate will play a key role in ensuring payroll operations are delivered accurately, efficiently, and in line with legislative requirements and service level agreements.
The role would suit someone looking to further develop their payroll expertise within a supportive, professional, and fast-paced environment.
Key Responsibilities
* Manage a portfolio of end-to-end payrolls with accuracy and attention to detail
* Process payrolls in line with agreed deadlines and compliance requirements
* Build effective working relationships with assigned accountants and client contacts
* Respond to payroll-related queries through online systems and communication channels
* Maintain accurate payroll records and supporting documentation
* Ensure compliance with HMRC regulations and payroll legislation
* Monitor and apply updates relating to statutory payroll changes and best practice
* Support continuous improvement within payroll processes and systems
* Attend relevant training sessions and development activities as required
Core Competencies
Quality & Accuracy
* Produces high-quality work with strong attention to detail
* Consistently meets deadlines and maintains accuracy under pressure
* Takes ownership of tasks and delivers reliable outcomes
Communication Skills
* Communicates clearly and professionally both verbally and in writing
* Builds positive relationships with colleagues and clients
* Responds constructively to feedback and queries
Team Collaboration
* Works effectively as part of a supportive team environment
* Shares information proactively and contributes positively to team objectives
* Demonstrates professionalism, respect, and accountability
Organisation & Administration
* Manages workload effectively and prioritises competing tasks
* Maintains accurate records and follows up on outstanding actions
* Escalates issues appropriately and in a timely manner
Essential Skills & Experience
* Minimum 2 years' hands-on payroll processing experience
* Strong knowledge of:
o Pro-rated salary calculations
o Statutory payments including SMP, SPP, ShPP, and SSP
o RTI submissions including FPS and EPS
o Employment Allowance
o Directors' National Insurance
* Experience managing pension auto-enrolment compliance
* Proficient in Microsoft Excel
* Familiarity with payroll software systems
* Strong organisational skills and attention to detail
* Ability to manage confidential information with discretion
Desirable Skills & Experience
* Previous experience within a payroll bureau or accountancy practice
* Advanced Excel skills including formulas, filters, and lookups
* Experience using BrightPay and/or Moneysoft payroll software
* Knowledge of CIS (Construction Industry Scheme), including subcontractor deductions suffered
What's on Offer
* Opportunity to join a growing and collaborative payroll function
* Supportive and professional working environment
* Ongoing training and career development opportunities
* Hybrid working arrangement following onboarding period
* Exposure to a varied client portfolio and evolving payroll environment
Please apply by calling Rebecca on 01603 851840 or email your CV to rebeccakeelerrecruitment.co.uk
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