2nd Line Support Engineer
Security Clearance Required - DV ('Developed Vetting')
Location: 80% On-Site in Huntingdon, UK
UNLEASH YOUR POTENTIAL
We are seeking a passionate individual with a background in infrastructure and operational support services. The ideal candidate will be self-motivated, capable of working independently to meet daily objectives, and able to deliver significant results on projects or operational tasks. Responsibilities include ensuring compliance with project milestones, KPIs, and SLAs, engaging effectively with customers and colleagues, and applying an analytical approach to technical challenges.
Are you ready for your next career challenge?
The preferred candidate will have extensive knowledge of various technologies such as Linux (Ubuntu / CentOS), Microsoft Windows Server (including AD, DNS, DHCP), virtualization (Hyper-V), Microsoft Stack (SharePoint, SQL Server, Skype for Business / Teams), networking, and storage.
Your Role and Responsibilities
This role offers exposure to both project-based and operational support activities, including remote and on-site support, as well as out-of-hours on-call support. You will contribute to creating and maintaining technical documentation to support project and operational activities.
Skills and Knowledge
* Excellent knowledge of Virtualized Environments such as VMware and Hyper-V; VMware Horizon experience is an advantage.
* Strong expertise in Windows Server environments (2008-2022), Windows 10 & 11, AD, DNS, DHCP, and GPO.
* Proficiency in Linux system administration (Ubuntu / CentOS).
* Good understanding of TCP/IP, networking technologies, load balancing, and firewalls.
* Familiarity with Microsoft technologies such as SharePoint, Skype for Business / Teams, MS SQL, System Center, Office365, SCCM, SCOM, Power BI, MS Exchange, and CLI tools like PowerShell.
* Knowledge of SAN storage technologies and 2-factor authentication.
* Experience with scripting and ownership of complex incident resolution.
* Excellent communication and technical documentation skills.
* Experience with helpdesk ticketing systems.
* ITIL Foundation certification or higher.
Join Us
Share your CV and begin a rewarding career with Leidos, where we value customer success, teamwork, and making a difference. We offer comprehensive benefits including a contributory pension, private medical insurance, 33 days of leave, flexible benefits, and dynamic working arrangements. We are committed to diversity and inclusion, welcoming applications from all communities and providing reasonable adjustments during the application process.
About Leidos
Leidos UK & Europe is dedicated to making the world safer, healthier, and more efficient through innovative technology, engineering, and science. Our work spans defense, healthcare, government, safety, security, and transportation sectors, addressing complex challenges with cutting-edge solutions.
What Sets Us Apart
* Purpose: Use your passion to help keep people safe through technology, AI, cybersecurity, and solutions.
* Collaboration: Enjoy flexible working options with the tools and support to succeed.
* People: We invest in your growth through training, career development, and opportunities to inspire others.
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