Microsoft 365 Exchange SME
Salisbury - hybrid working
£90,0000 - £100,000 + bonus + perm benefits
Security Clearance Requirement
Applicants must be eligible for Security Check (SC) clearance, which requires continuous residence in the UK for the past 5 years. Additional criteria related to nationality and background may apply.
A leading consultancy organisation is currently seeking a skilled and motivated M365 Exchange Engineer to join a growing End User Services team. The successful Exchange SME will support a range of high-profile clients, working across messaging and collaboration systems with a strong focus on the Microsoft 365 ecosystem-including Exchange Server (on-prem and online), Microsoft Teams, and Microsoft Purview Information Protection.
Key Responsibilities
Provide 2nd and 3rd line support for M365 services, including Exchange Server (on-prem and online), Microsoft Teams, and ideally Microsoft Purview Information Protection.
Collaborate with internal support teams to resolve technical issues related to M365, identity, security, and endpoints.
Contribute to service improvement initiatives and knowledge-sharing practices.
Review, manage, and deploy updates and patches for Microsoft Exchange Server.
Handle vendor support cases, particularly with Microsoft, escalating and resolving complex issues as needed.
Skills and Experience Required
Strong understanding of Microsoft Cloud services and the M365 suite, especially Exchange Online and Microsoft Teams.
Experience with on-premises Exchange Server and hybrid Exchange Online environments.
Hands-on involvement in M365 migrations or deployments.
Proven background in 3rd line support for Exchange, M365, and endpoint technologies.
Familiarity with Active Directory, ADFS, Azure Entra ID (formerly Azure AD), and Entra ID Sync.
Experience with third-party SMTP gateway technologies (e.g., Mail Marshal) is advantageous