We have an opportunity for a Scheduler to join our Responsive Maintenance team based in Skelmersdale. This is a key office-based role, supporting the day-to-day delivery of a busy repairs service and ensuring works are planned efficiently to deliver a high level of service to our clients and residents.
About the role
As a Scheduler, you will be responsible for planning and coordinating works for operatives, ensuring diaries are fully utilised and jobs are delivered on time. You will work closely with operatives, supervisors, surveyors and customers, playing a vital role in the smooth running of the contract.
Key responsibilities
* Scheduling and allocating responsive maintenance works into operatives’ diaries
* Ensuring diaries are fully utilised and productivity is maximised
* Managing changes, emergencies and variations in a timely manner
* Liaising with operatives, supervisors and surveyors to coordinate works
* Monitoring systems and responding to queries and updates throughout the day
* Delivering a high level of customer service to clients and residents
* Working collaboratively as part of a team to meet service targets and KPIs
About you
* Ideally you will have experience in planning, scheduling, logistics or coordination
* Experience within responsive maintenance, repairs, construction or property services would be advantageous, but is not essential
* Strong organisational skills with the ability to multitask in a fast-paced environment
* Confident communicator with good problem-solving skills
* IT literate and comfortable working with scheduling systems
What we offer
* Permanent, full-time position
* Office-based role in Skelmersdale
* Stable working hours: Monday to Friday, 8:00am – 5:30pm
* Opportunity to develop within a supportive and established team
* Competitive pay that recognises the value you bring
* Genuine opportunities to grow your career, with support to progress and develop
* Paid annual leave so you can rest, recharge, and enjoy time that matters
* Company sick pay, because your health always comes first
* Enhanced maternity pay of up to 26 weeks, supporting you and your family
* Enhanced paternity pay of up to 12 weeks, giving you precious time at home
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting