An established UK-based engineering business specialising in machine-tool peripherals and automation solutions is looking to recruit an experienced Service Engineer to support its growing customer base. The company supplies, installs and services advanced equipment used within precision machining and manufacturing environments, helping customers nationwide. This is a key senior role within the service function, offering a high level of autonomy, technical responsibility and customer interaction. Service Engineer Responsibilities Carry out on-site installations, servicing, repairs and upgrades in line with service schedules and customer requirementsProvide first-line remote technical support via phone and email to customers and service engineersSupport service coordination by assisting with case progression and documentation using digital systemsPrepare materials, documentation and technical information ahead of installationsDeliver customer training, both on-site and using digital or VR-based tools where applicableAttend in-house and external training to maintain technical competence Skills & Experience Proven experience as a Field Service Engineer within manufacturing, machine tools, automation or related engineering environmentsStrong electrical and mechanical fault-finding skillsExcellent organisational skills with the ability to manage multiple tasks independentlyConfident communicator, comfortable supporting customers and colleagues at all levelsStrong IT skills and ability to work with digital service systemsA proactive problem solver with a customer-focused mindsetFull UK driving licence What's on Offer for a Service Engineer Competitive base salary, plus overtime Senior, autonomous field-based role within a respected engineering businessExposure to advanced machine-tool and automation technologyOngoing training and developmentUK-wide work with a strong, supportive service team ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.