We are committed to communities where older people flourish, by providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. Our benefits and perks for permanent and fixed term jobs include a generous pension scheme, Life Assurance, at least 23 days' annual leave plus bank holidays, access to retail and other discounts, subsidised gym, restaurant, free parking and much more!
63 per hour.
Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures.
Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.
Strong customer service skills.
Analyses and evaluates given information.
Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
Aware of cultural and individual differences in all interactions and service areas.
Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn).
Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs.
Confident with IT and using standard office programs including word, outlook/email, system folders etc
Understanding of basic food preparation and cleaning techniques
An understanding and appreciation of older people in a care setting and the issues that may affect them
Knowledge of customer service principles
Level 1 or 2 in Food Hygiene (or equivalent)
Level 2 in Healthcare Cleaning (or equivalent)
Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc
Working experience in a care setting
Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
Part time