In the Endpoint Experience team, our third line engineers are responsible for the development, deployment, and management of devices on platforms such as Windows, Mac OS, iOS, and Android. In addition to this, we also deliver security and governance along with the products and services an end user needs to fulfil in their day-to-day role. You will specialize primarily in configuring solutions within the Microsoft 365 environment with a focus on Intune, Azure and Defender for Endpoint. You will work with and support third parties in providing infrastructure services and collaborate with technical architects to translate architectural designs to implementation. As well as developing and implementing new solutions, as part of a 3rd line support network, you will provide advanced troubleshooting to support Incident Management and Service Management colleagues. Working closely with the wider HO Digital team, you will develop and deliver new functions and services across Home Office, enhancing the end user experience. As a subject matter expert and product lead, you will contribute to activities such as technology roadmaps, projects, and tasks. This role is suited to someone who thrives on technical depth, ownership and shaping how service operate across the organisation.