Job Description
As a SalesAdvisor, you’ll be the face of Frasers, delivering exceptional service and creating personalised shopping experiences that inspire customer loyalty. With a genuine passion for retail and a customer-first mindset, you’ll help shape a luxurious and welcoming store environment, while also supporting store operations when required.
* Greet and engage customers with confidence and warmth upon entry
* Offer assistance and first-contact solutions, e.g. directing to click-and-collect or removing tags at exit points
* Provide styling advice and product recommendations through active listening and strong product knowledge
* Support nearby tills or departments when required, ensuring smooth customer journeys
* Maintain a high standard of visual presentation and stock availability through replenishment and stockroom upkeep
* Participate in store events and activations, sharing feedback and ideas for continuous improvement
* Assist in loss prevention by remaining alert and compliant with store procedures
* Adhere to health & safety standards at all times
* Maintain exceptional personal presentation and brand representation
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