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Receptionist/administrator plus telephone booking centre

Stevenage
NHS
Receptionist
Posted: 26 February
Offer description

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting

To provide a comprehensive and high-quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.

It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire. Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required.

To maintain and always promote confidentiality and be aware of the sensitive nature of the Gum, HIV, sexual health and contraception service. The post holder will act on their own initiative in dealing with day-to-day issues.

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

*** Successful applicants will be required to demonstrate alignment with the Trust's values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

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