Due to business growth and creation of a new business unit, we are looking to recruit a driven Contract Manager for an expanding FM Business based in Wakefield.
The successful candidate will begin by managing a portfolio of Mechanical & Electrical service contracts, including small project works.
This role provides the opportunity to work in a supportive, employee focused environment, building around expertise in M&E compliance, planned maintenance, reactive works, and small-scale project delivery while providing excellent service to our clients.
The ideal candidate will have a background working with the Facilities Management sector with technical knowledge of M+E works. You must be a strong communicator and have demonstrable experience in developing client relationships.
This role will primarily be based on site in Wakefield with occasional travel to meet with clients.
Mon – Friday 8.30AM – 5PM
Key Responsibilities
* Oversee and manage M&E service contracts, ensuring service delivery meets contractual obligations and client expectations.
* Coordinate and manage planned preventative maintenance (PPM), reactive works, and minor projects (up to £25K in value) for mechanical and electrical systems.
* Work closely with the helpdesk team to allocate and monitor M&E jobs, ensuring completion within agreed SLAs.
* Liaise with and manage specialist M&E contractors, ensuring compliance with health & safety legislation, statutory requirements, and service agreements.
* Maintain clear, professional communication with clients, suppliers, and internal teams regarding M&E activities.
* Monitor contract performance, KPIs, and compliance records, producing regular reports for senior management.
* Assist with budget management, cost control, and financial tracking of small projects.
* Identify opportunities for service improvements and energy efficiency initiatives within M&E operations.
* Ensure adherence to company policies, industry standards, and regulatory requirements at all times.
Skills & Experience Required
* Previous experience in Contract/ Account Management within M&E services or facilities management
* Good understanding of mechanical and electrical maintenance processes, statutory compliance, and relevant regulations.
* Experience managing small projects, ideally up to £10K in value.
* Excellent organizational and time management skills.
* Strong communication and relationship-building skills with both clients and contractors.
* Knowledge of SLAs, KPIs, and M&E contract management principles.
* Understanding of health & safety and statutory requirements within M&E services.
Desirable Qualifications
* IOSH or NEBOSH qualification (preferred but not essential).
* Relevant M&E, engineering, or building services qualification