To assist in the co-ordination of the Chamber’s events programme and ensuring effective database management. To assist with Chamber publications and promotional materials. To assist in the research into potential and former memberships including using social media such as Linked In. To assist in client management of existing members.
Job Description
The successful applicant will meet the following competencies and have the following skills:
• Customer Service Orientation: thinks about the customer when undertaking day-to-day work. Questions ‘how is this adding value for the customer?’ Makes decisions with the customer in mind. Takes pride in delivering a high quality product or service. Investigates service and provides solutions to problems. (Essential)
• Relationship building for influence: maintains and develops a range of contacts, and keeps them informed. Makes personal commitments in order to build trust and credibility. (Essential)
• Teamworking: willingly co-operates. Is not afraid to seek advice from others. Puts in extra effort when needed to help others. Recognises that the ways of getting things done in different departments, organisations and communities are not the same. (Essential)
• Self-awareness: understands how feelings and emotions may impact on performance and controls emotions to minimise negative impact. Maintains a sense of humour and stays calm, even in trying moments. (Essential)
• Flexibility: applies rules or procedures flexibly, depending on the individual situation, to accomplish tasks or activities more effectively. Responds effectively to changing circumstances. Remains focused when faced with competing demands. Makes reasonable adjustments to ensure maximum effectiveness and motivation of self and others. (Essential)
• Marketing: a proactive marketing approach to attract new members, retain existing members and to help to design and host interesting events (Essential)
• IT: proven ability to deal confidently with basic IT systems such as WORD/EXCEL/POWERPOINT and OUTLOOK (Essential)
• Bachelor’s degree or equivalent (Desirable)
• An ability to deal confidently with CRM (Optimiser); website and SAGE (Desirable)
• Direct Canadian +/or North American experience and knowledge (Desirable)
• Masters degree or equivalent in relevant subject (Desirable)
#J-18808-Ljbffr