Job Description
Learning & Development Trainer
Location: Birmingham / Midlands-based
Division: ISS Government Facilities Management
Are you passionate about developing people and shaping a positive workplace culture? ISS is looking for a motivated and experienced Learning & Development Trainer to join our Government Facilities Management team. This is a great opportunity to make a real impact by delivering engaging training that enhances service delivery and supports career growth across the account.
About the Role:
Reporting to the Regional Learning & Development Manager, you’ll be responsible for coordinating and delivering a wide range of training programmes to frontline teams, including Welcome Days, Placemakers workshops, job-specific skills training, and specialist programmes such as PureSpace (PSO). You’ll also support learning administration, ensure compliance reporting, and act as the first point of contact for the Learning Management System (MyLearning).
Key Responsibilities:
1. Deliver and facilitate a variety of in-person and digital training programmes
2. Champion PureSpace (PSO) training to drive quality, sustainability, and customer satisfaction
3. Manage training schedules, attendance, and data records to ensure s...