Our client seeks a skilled administrator to join their training team, to co-ordinate training and develop digital content.
The role will provide administrative support to the training team and help develop the way training is delivered. You will ensure information within the training system is accurate, current, and user friendly.
Key Duties
* Support the Training team in the execution of actions such as gathering of content / training material on new products and ensuring all content / training material required for legacy products is available on the Academy, actioning any issues reported, ensuring accurate information is available to customers and staff.
* Provide the necessary activity in the support of CPD’s delivered.
* Looking after tenancies and audiences within the Academy. Ensuring changes are adequately communicated and where necessary enabling further training to be developed and planned
* Maintaining the correct access levels and via regular interaction with colleagues and Heads of Department, provide information and support to enable content to be built and correctly located on the Academy to ensure visibility to everyone needing the training. Ensure all training is recorded and saved within the system for new starters and refresher training. Support and develop where necessary Learning plans, programmes, and certification courses, reporting monthly.
* Support H&S development with colleagues from all areas of the business
* Utilise the Academy to promote and provide on-boarding and ensure off boarding process is followed and is accurate
* Assist with the production of training material, content, videos and literature as needed.
* Developing and promotion of courses
* Engage with trainers to review what training material they are using and align current offerings.
* Capturing the training requirements and working with trainers to schedule sessions.
* Ensure that training feedback is gathered from delegates and participants, logged and shared with the training provider and relevant stakeholders in the spirit of continuous improvement.
Skills and Knowledge
* Ability to multitask, prioritising workload and focusing on the scheduled requirements.
* First rate interpersonal skills, and the skills to develop intergroup team building.
* Proficient in the use of MS Office.
* Knowledge and experience of an LMS based system.
* Knowledge of required training processes and content required.
* Experience working closely with internal teams.
* Experience in data gathering.
* Previous training experience.
Additional Information
* Salary is £32-35K
* 12-month fixed term contract
* Hybrid Working, 3 days office, 2 days from home
* Hours are Mon-Thurs 8.30-5.00, Fri 8.30-4.00
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