Job Description - Housing Management Worker (251165)
Position: Housing Management Worker
Type: Permanent, full-time (37.5 hours per week)
Salary: £12.60 per hour (£24,638 per annum) plus benefits including a cash Health Plan
About the Role
This is a great opportunity to join our team in Cumbria as a Housing Management Worker. You will support our customers by ensuring their homes are safe and well maintained, managing tenancies, rent accounts, and engaging with the community to promote well-being and social activity.
Key Responsibilities
* Support older clients over 55 and younger clients with learning disabilities.
* Assist customers in maintaining their homes and engaging in their communities.
* Help with housing benefit claims and ensure rent accounts are up to date.
* Conduct routine safety and compliance checks on properties.
* Manage administrative tasks including record updates, ordering, and payment arrangements.
Candidate Profile
* People-oriented with experience in property management or compliance is a plus.
* Positive, proactive, organized, and able to work independently.
* Passionate about customer service and helping others.
* Ability to collaborate effectively with colleagues and external partners.
* Enthusiastic about property management and maintaining high standards for customer homes.
Additional Details
Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates. This is under regular review.
Join Tina and our Older People’s Independent Living team, dedicated to making a positive impact in our community. We value diversity and support all colleagues to be authentic at work.
Job Details
* Flexible working hours, typically 7.50 hours a day, Monday to Friday.
* Based at our Wigton service, with a mix of customer visits and office work.
* Use of technology for records, benefit claims, and tenancy management.
* Occasional coverage of other schemes and team meetings; a vehicle insured for business purposes is required (mileage paid).
* An Enhanced DBS check is required, paid for by us.
Benefits
* 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, plus volunteering leave.
* Health cash plan covering dental, optical, prescriptions, and therapies.
* Discounts on shopping, holidays, and days out.
* Opportunities for career growth within the organization.
* Support for wellbeing and adjustments during recruitment.
For support in the application process, contact recruitment@homegroup.org.uk.
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